About


Twin Peach & Co.

catch merch and art updates @twinpeachco on twitter!

Jersey City, NJ

FAQ


  • Where is the store based?

    Jersey City, NJ

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • My country requires me to pay for a customs charge for imports, shouldn't you pay that?

    No. Your country's custom charges for imports are at the responsibility of you (the buyer). We apologize for the inconvenience but we cannot help country-based taxation.

  • Help! I've accidentally put the wrong address and my package is being sent back to sender.

    Unfortunately we cannot send the package back to you until it returns to us to assure that the product is still intact and not lost. Once we get it back, you (the buyer) will be responsible for paying for shipping again with the correct address. We recommend checking your address multiple times and contact us as soon as possible to correct the issue. Thanks!

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.